What is webmail?
You can use CST's webmail service to read, store, and send email messages using your "yourusername@cst.edu" email account. There are some limitations to the service, but it is also convenient. You can use webmail from any computer with an Internet connection.

What can you do with webmail?
You can send and receive email messages. (If you are a CST employee or an affiliate member, you can only see messages that you have not already received on your work computer.) You can write new messages. You can store messages. You can create an Address Book. Note: You must allow pop-ups for the site to use its features.

How do you start using CST webmail?
On a computer with an internet connection, go to the CST webmail site: http://mail.cst.edu or click E-mail Access in the CST Quick Links box (upper right corner of CST's website). A login screen for Claremont School of Theology Web Mail Service will appear.
1. In the box labeled User ID, type your User ID. Your User ID is the first part of your CST email address, before the @cst.edu. For example, Professor John Smith's email address is jsmith@cst.edu. Therefore, his user ID is jsmith. On the other hand, student Jane Smith's email is smithj@cst.edu, so her user ID is smithj.
2. In the box labeled Password, type your password . Passwords are case-sensitive.
3. Click the Login button. Then, your personal webmail page appears.
4. The CST webmail site uses pop-up windows for most of its normal functions. You must allow pop-ups (or disable pop-up blocking) for the webmail site (mail.cst.edu). If you see a yellow bar across the top in Internet Explorer, click the bar and select "Always allow pop-ups for this site."

What can you do from your personal webmail page?
If you have received off-campus email messages (and have not received them at your CST work computer), you will see them here. This is the Inbox page. This page is the first one to appear after you login.

What do the tabs do?
You can change pages by clicking on the tab for the page you want. Each page shows the contents of one or more folders or a set of options.

Folders Page - On this page, you can see folders you have created and any messages you have saved in them. You can also go to the Inbox, Sent, Drafts and Trash folders on this page. Anything with a blue underline is a clickable link.

Inbox Page - On this page, you can use the buttons: Get Mail checks for new messages. Compose opens a new blank message for you to write and send. Search lets you search the messages stored in your Inbox.

Sent Page - On this page, you can see messages you have sent (from webmail only).

Trash Page - On this page, you can see messages you have deleted. You can empty the Trash folder if you want. The webmail Trash folder will be automatically emptied automatically only if you logout with the Logout link.

Drafts Page - On this page, you can see messages you composed but have not yet sent, if you previously chose the option (on the Options page) to save drafts.

Options Page - On this page, you can set a vacation reply message. You can also choose to save copies of your drafts. Please do not change any other settings. The Collect External Mail button will allow to you to go to another mail server and collect messages. You will not need to use this in standard operation.

How do you open a received message? (Remember to allow pop-ups)
A received message appears on the Inbox page. Each message shows the sender, subject and date/time received.
1. To open a message, click the blue underlined subject text. (Anything with a blue underline is a clickable link.)
2. To reply to a message, click the Reply button. (Reply All will send a reply to all the people addressed in the original message.)
3. To forward a message, click the Forward button.
4. To delete a message, click the Delete button.
5. To add the sender's address to your webmail Address List, click the Add Addresses button.
6. To see the previous or next message in the Inbox list, click the Previous or Next button.
7. To close the message window, click the Close button.

How do you send a new message?
1. On the Inbox page, click the Compose button.
2. Type the address of the recipient in the box labeled To:
3. Type a subject in the box labeled Subject.
4. Type your message text in the white box below the Subject box.
5. When you are finished, if you want to send it, click the Send button.
6. A copy will be saved in your Sent Items folder.
7. If you decide you don't want to send it, click Cancel. Note: If you cancel, the message will not be saved unless you have previously chosen the option to save drafts.

How do you save a message?
First, you must create a folder for saved mail.
1. Click on the Folders tab
2. Click the New button.
3. In the box that appears, type the folder name. Then click OK.
4. The new folder will appear on the Folders page.
5. Then go back to the Inbox page by clicking the Inbox tab.
6. Open the message or simply click to place a checkmark in the box labeled Select.
7. Click on the down-facing arrow next to Move messages to folder
8. In the list that appears, click on the folder where you want to save your message.
9. The message moves to the selected folder.

How do you delete a message from the Inbox?
1. To delete a message from the Inbox, click to place a checkmark in the box in the Select column.
2. Then click on the Delete button.
3. The message moves to the Trash folder.

Emptying your Trash will prevent your Trash folder from taking up all your storage space which could make your mailbox fill up quickly.
To empty the Trash folder manually:
Click on the Folders tab, then click the Empty Trash button, located next to the Trash folder line.

To empty the Trash folder automatically:
Click the "Logout" button at the top right of the screen each time you finish using your webmail. When you click Logout, your Trash will be emptied automatically. If you just close the browser window, Trash will not be emptied.

How do you leave webmail?
When you are finished using your personal webmail page, you should log out and then close the web browser program for complete privacy if you are using a shared computer. Otherwise, the next user can click the Back button and perhaps see your last email message.
To logout: In the upper right corner of the webmail page, click the Logout link.
After logging out, to close the web browser: Click File, then click Exit, or click the outermost X button in the upper right corner of your web browser window.

How do you change your password in webmail?
After logging into your webmail account, you should click on the Options tab at the top of the screen. You should then click on the Password link at the left of the screen. You will then be able to change your password. Click the Save Changes button to save your new password.

Note: If you do not see the Password link, your browser software may not support this feature. Please contact IThelp@cst.edu for assistance.

How do you forward your webmail to another email account?
After logging into your webmail account, you should click on the Options tab at the top of the screen. You should then click on the Settings link at the left of the screen. At the bottom of that screen, you will then be able to type the personal email address to which you want all your mail forwarded. This allows you to get all of your email from all of your email address in one place.
However, if you do choose to have your email forwarded, you will still have to sign into your CST webmail account occasionally to delete mail to prevent the mailbox from getting full. If the mailbox does get full, you will not be able to receive any more messages until you delete some messages and empty the trash.

Note: If you do not see the Settings link, your browser software may not support this feature. Please contact IThelp@cst.edu for assistance.